Frequently Asked Questions
Can you direct Bill?
Yes!
We some of us are able to direct bill the following insurance companies if your plan allows:
- Alberta Blue Cross
- ASEBP / ARTA
- Canada Life
- Chambers of Commerce
- Claim Secure
- Desjardins
- Green Shield
- Industrial Alliance
- Maximum Benefits
- Medavie
- Medavie Private
- Probenefits
- PBAS
- RBC Insurance
Please check with your extended health benefits if you plan allows for direct billing and how much is covered per session. If you are seeing a provisional psychologist, please check if they are covered under your plan as coverage for them may be different. Our provisional psychologists are able to direct bill Green Shield Canada, SSQ Financial, Alberta Blue Cross, ARTA, and ASEBP.
You can also pay for the session and submit the receipt to your insurance company for reimbursement for other insurance companies including ones like Manulife and Sun Life.
What should I expect at my first appointment?
When you arrive for you first appointment the receptionist will have a few forms for you to fill out. Your psychologist will come to collect you from the waiting area for your appointment. There is tea, water, and pop available in the office. If there is no receptionist at the desk, your psychologist will come and get you when your appointment starts. Please make yourself comfortable in our waiting room. Our office is located on the back side of the building. Please arrive 5-10 minutes early for your first appointment to complete some forms.
How much does a session cost?
Sessions are 50 minutes long and are billed at $220. Some of our Registered Provisional Psychologists session fees are $180. Boost Psychology follows the recommended fee schedule established by the Psychologists Association of Alberta. Many extended health care plans cover all or a portion of the visit. Please check with your insurance company for coverage. We are able to direct bill Alberta Blue Cross, ASEBP, Canada Life, Green Shield, Medavie Blue Cross, and Great West Life. Please note that only Registered Psychologists are able to direct bill Great West Life/Canada Life and Medavie Blue Cross. Please contact us with any questions.
**Effective January 1st, 2023, our fees will increase to $220 per session. This change is to be in alignment with the recommended fee guide published by the Psychologists Association of Alberta and our colleagues across Alberta. As always, we are committed to providing quality psychological services to you and appreciate your continued support.
Where do I park?
There is ample free parking at the office on both sides of the building.
How do I book an appointment?
Appointments can be booked by phone, email, or by online booking. Appointments can be booked online here: https://www.boostpsych.com/contact/book-online
Do you offer evening or weekend appointments?
We have both evening and Sunday appointments available. If you have a specific need, please contact the office to see if we can accommodate.